Managing
Messages

Your Mailbox collects all communications from your website visitors. Here is how to manage them effectively.

All incoming messages from your website contact form appear in your Mailbox. Each message shows the sender's name, email address, subject, and the full message content along with the date it was sent.

If you run an e-commerce site, order notifications appear with customer details, the products ordered, quantities, and the order date.

When you receive a message, you can reply directly using the contact information provided by your visitor. The Mailbox gives you all the details you need to follow up promptly.

• Check your Mailbox regularly to respond quickly to inquiries


• Follow up on orders promptly to provide good customer service


• Keep your published website live to continue receiving messages


• Ensure your contact form is visible and working on your site